Ways to counter QuickBooks Connection Has Been Lost issue

QuickBooks Connection Has Been Lost

 QuickBooks is a bookkeeping software released by Intuit a few decades ago. The software is capable of overseeing the finance of small businesses and tracking transactions in real-time. The data of all the monetary tasks in the software is stored as company files. These files can be shared and accessed portably from anywhere in the world. Unfortunately, you can see a QuickBooks Connection Has Been Lost error message on your screen if the software fails to connect with the company file. If you are also locked out of your business data due to this error, continue reading the blog to learn about its reasons and the methods to fix it.

You can quickly rectify the issues with the assistance of a QB support team available at 1.855.738.2784.

Reasons

This QuickBooks can result from any one of the conditions listed below-

  1. The location of the company file specified in the software is incorrect, or the file has been moved to a different location.
  2. The company file is in an unsupported format for QuickBooks after getting damaged by a virus attack on your hard drive data.
  3. Your QuickBooks is not connected to the external drive or server containing the company file.
Recommended to read : QuickBooks Error 1310

Solutions

The applicable methods to fix this QuickBooks error are given below-

Solution 1- Check the company file’s location in QuickBooks

You’ll encounter this error while accessing the company file if the file’s location is incorrect in the software. Whenever you open the company file, the software attempts to trace a path to the file to establish a connection. If the software fails to locate the file in its location, error codes appear on the screen. This can happen if the file was recently removed or renamed, due to which the software fails to connect with it. Follow these steps to resolve this issue-

  1. Open QuickBooks on your computer and press the F2 button to open the product information window.
  2. Check the location of your company file name.
  3. Use the file explorer to go to the location and check if the file exists there.
  4. You can move to the next method if the file is present. Otherwise, go to the search panel on the taskbar and run a search for your file.
  5. Go to the location of the company file and right-click on it.
  6. Tap Cut and go to the location mentioned in the software.
  7. Right-click anywhere inside the folder and select Paste.
  8. Reopen QuickBooks and try to re-access the file.
  9. If the error comes up again, try the next method.

Recommended to read : QuickBooks Network Connection Error

Solution 2- Repair the issues with the QuickBooks Tool hub

You must download the newest QB tool hub version and then follow the steps below-

  1. Open the QuickBooks Tool hub and click on Company file issues.
  2. Select Run QuickBooks File Doctor tool.
  3. Choose your company file from the list or use Browse.
  4. Enter your QB Admin password and begin the tool.
  5. Retry accessing the company file after the tool is finished.
  6. The error will be fixed after using the methods above.

Conclusion

This blog explains why QuickBooks Connection Has Been Lost message appears on the screen while opening a company file. We expect that you apply the solutions to this error, as mentioned in the blog, to make your QuickBooks error-free.

If you need further assistance in troubleshooting, dial 1.855.738.2784 to approach a QB support team.

You may read also : QuickBooks Error The File Exist


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