Resolution Steps to Quickly Dismiss QuickBooks Unable to Send Emails Due to Network Connection Failure

QuickBooks Unable to Send Emails Due to Network Connection Failure

Users run QuickBooks to perform various essential functions, like sending emails. When there are issues with the same, it can lead to the QuickBooks unable to send emails error on the screen. This error message can prevent users from using their preferred mail via QuickBooks and can get triggered due to some common reasons, like inaccurate mail settings. If you are getting a message stating, “QuickBooks unable to send emails due to network connection failure,” you can follow this article to learn the effective solutions for the issue.

In case the given solutions seem challenging or difficult to comprehend, you can call our team of QB technicians at 1.855.738.2784 to get direct guidance with email issues.

Common Reasons & Factors Why You Are Unable to Send Emails from QuickBooks

If you cannot send invoices and statements from QuickBooks, the following main causes & possible scenarios might be responsible for the issue –
  1. The email client settings in QuickBooks might be incorrect or misconfigured, which can prevent users from sending emails correctly.
  2. Your preferred email app might be running in the background while trying to access it via QuickBooks.
  3. There might be some issues while installing QuickBooks, or the Outlook application might not be installed correctly.
  4. Essential files, like the MapI32.dll file, might not be running correctly, and these files might be damaged, corrupted, or broken.

Troubleshoot the QuickBooks Email Not Working Error with Effective Steps

If you are no longer able to send emails from QuickBooks, you can perform the troubleshooting steps given below to rectify the issue –

Solution 1 – Edit the MapI32.dll File Extension from the Programs and Files Section

You need to fix the issues with the MapI32.dll file by renaming it in the following manner –
  1. From the Windows Start menu, access the Search Programs and Files search box to go to the C Drive and access the System32 folder.
  2. Locate the Fixmapi.exe file and repair the file by using the on-screen prompts, followed by right-clicking the MapI32.exe file to hit the Rename button.
  3. Add OLD to the exe file name and hit Enter to save the changes, followed by restarting your Windows OS and rerunning QB Desktop.

Solution 2 – Edit the Emails Settings of IE from the Gear Section

You can resolve the QuickBooks send email using Outlook error by editing the email settings of IE.
  1. Open IE, hit the Gear icon from the top-right corner to access the settings list, and hit the Tools option to select the Internet Options tab.
  2. Next, go to the Programs section to check if Outlook is the default mail program; if not, select it and hit Apply & OK.
  3. Lastly, exit IE to reopen QuickBooks and try to send emails to check if the Outlook issues are successfully fixed.

Conclusion

If your QuickBooks unable to send emails due to network connection failure, you can use the detailed steps given above to address the issue. In case the email issues persist and these solutions are ineffective, you can call our support team at 1.855.738.2784 to get immediate assistance with the error.

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