Termination methods for QuickBooks Error 12031

QuickBooks Error 12031

QuickBooks accounting tasks primarily depend on the Internet, including downloading transactions, updating, sending payroll, etc. The software can behave abnormally and terminate all the running tasks if it faces a lapse in the network connection. QuickBooks Error 12031 interrupts you when the software faces a timeout in the connection to the servers. If you also encounter this error, read this blog till the end to acknowledge the possible reasons for its development and the procedure to fix.

Use the troubleshooting assistance of QB experts available at 1.855.738.2784 to get rid of the error quickly.

Reasons

This error pops up whenever QuickBooks tries to establish a connection with the servers. The possible reasons for this connectivity problem in the software are mentioned below in detail-
  • TLS (Transport Layer Security) or the SSL (Secure Sockets Layer) settings aren’t correctly set in your Windows.
  • The timings of your system’s clock aren’t accurate, which leads to issues while surfing the internet.
  • Windows Firewall can’t stop your system from accessing the internet the settings aren’t configured in favour of the software.

Solutions

QuickBooks will stop working correctly when you try executing an online task and the internet connection lapses in the middle. This connectivity issue can be fixed using the following steps-

Solution 1- Ensure the TLS and SSL settings are configured correctly

Transport Layer Security (TLS) and Secure Sockets Layer (SSL) are crucial for your Windows as they are responsible for keeping your data intact when you transfer it over the internet. These settings ensure that no malware enters your system when connected to the internet. If these settings aren’t correctly set, all the PC applications that need the internet to run will malfunction. You can face issues in QuickBooks and other applications by configuring the settings using the steps mentioned below-
  1. Go to the Run window on your system by pressing the Windows and R key together.
  2. Clear the data in the search field and accurately type ‘inetcpl.cpl’.
  3. Go to the Advanced tab in the Internet Properties window and scroll down to locate TLS and SSL settings.
  4. Mark the Use TLS 1.2 and SSL 3.0 checkboxes and leave all the other TLS & SSL checkboxes unmarked.
  5. Save the settings using Apply and close the window.
  6. Open QuickBooks on your PC and try the task that caused this error earlier.
If the task fails again due to lack of internet, move to the next solution.

Solution 2- Set up the Date & time on your system clock accurately

Connectivity issues can also emerge if the servers fail to sync the timings with your system clock. You must always keep your clock accurate to avoid a lapse in the internet connection. Here are the steps-
  1. Right-click the system clock and click the Adjust Date & Time option.
  2. Once the Time & Date window opens, either select the Set time automatically option or enter it manually.
  3. Save the settings after fixing the clock and reopen QuickBooks.

Conclusion

We are now at the end of this blog sharing reasons for QuickBooks Error 12031 interrupting online tasks in the software. We provided easy methods to remove the issue and advise you to use them to prevent connectivity issues in QuickBooks.
Approach a QB expert at 1.855.738.2784 if you run into problems while applying the solutions.

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