Resolve QuickBooks Error 12002 with Easy Solutions

 

QuickBooks error 12002 arises when downloading payroll updates in the desktop accounting software. Users have the option to buy a subscription to assisted or enhanced payroll, and then activate the service on the QuickBooks desktop. There can be various reasons for the connection timing out, such as the incorrect configuration of your internet browser can stop the process from starting in the first place. In this article, we will mention the other reasons leading to the QuickBooks error code 12002, along with their solutions.

If you find it time-consuming to manually rectify the error or are having issues with the same, we have an alternative – You can talk to our experts at 1.855.738.2784 and get immediate assistance with the error.

Root Causes of QuickBooks Desktop Error 12002

QuickBooks error message 12002 is prompted due to things that are associated with your internet connectivity; the other causes include the following:

1. Your browser settings are incorrect, which is prompting the QB error code 12002.
2. Your Security settings are faulty, or your antivirus or firewall program is causing a hindrance while running QuickBooks. 
3. Internet Explorer is not your default browser for QB, or your Internet connection is poor.

Recommended to read also : QuickBooks Error 1625

Quick Solutions to Rectify the QB Error 12002 Effectively

Now that we are familiar with the causes of the error code 12002, let's go through its easy solutions -

Solution 1: Clean install QuickBooks in Selective Startup mode to Resolve the Error

Glitches at the time of installation are a common reason for QuickBooks payroll error 12002; follow these steps in order to clean install it in selective startup mode:-

1. First, make a backup of your company file and press Windows + R in order to open the Run window to type in MSConfig.
2. Next, select the Selective Startup and Load System Services option in the general tab and navigate to the Services tab. 
3. Select Hide all Microsoft Services and choose Disable All, followed by unmarking the Hide all Microsoft Services checkbox in the window. 
4. From the list of services, verify that the Windows Installer checkbox is selected, and if it isn’t, select the box and click on OK to restart your PC.
5. Once again, press Windows + R to access the Run command window and type MSConfig, followed by pressing OK and choosing the Normal Startup mode in the General tab.

Recommended to read : QuickBooks Error 6150 1006

Solution 2: Repair Internet Explorer to Mend the Internet Configuration Settings

Problems with your Internet Explorer are one reason for QuickBooks payroll update error 12002, and you can easily repair it through the internal settings of your system.

1. Quit all your system programs, including Internet Explorer, and launch the Run window by pressing Windows key + R.
2. Type inetcpl.cpl and press enter to choose the Advanced tab from the Internet Options dialog box and reset the internet settings by selecting the Reset button.
3. Now, checkmark the Delete Personal Settings check box if you want to clear the browsing history, search providers, home pages, and ActiveX filtering data, and restart the application once done.

Conclusion

We hope that the above-mentioned solutions proved to be helpful in rectifying the QuickBooks error 12002. However, if the error continues to prompt, you can contact our technical team at 1.855.738.2784 to get assistance with the issue.

You may read also : QuickBooks Error 179